Turnaround times may vary during particularly busy periods, however, we generally follow these time frames:
1 week for samples
2-4 weeks for flat panels (desktops, shelves etc)
3-6 weeks for flat panels with parts (desk with legs, shelves with brackets etc)
4-8 weeks for 3d products (complete desks, storage etc)
6-12 weeks for large orders
Please note the turnaround time is from approval of drawings and NOT the order date.
Delivery methods include both a standard courier services and a private courier service.
A standard courier service (DPD, TNT etc.) is usually used to deliver smaller items with a weight limit of 50kg and a maximum length of 1.5m per parcel. A delivery can comprise multiple parcels with no limit on total weight.
A private courier service is usually used to deliver larger or heavier items. This could be where one of your parcels is more than the 50kg limit, the 1.5m maximum length or for orders with a large number of items. For orders with parcels over 2.4m 2 men are to make the delivery.
Both our delivery services are usually made by one person and is a front door delivery only. Therefore if you order includes a large item you may be required to provide some help to the driver.
For our private courier, we can only offer limited dates and delivery is usually on Thursdays.
All of our products have been designed to enable easy self-assembly and instructions are provided.
However should you require help an assembly service is available. This can be found as a selection on the product pages. Please note availability of this service is subject to order size and location.
Minimalism is at the core of all our products so we use an assembly/connection method which is both strong and discrete.
The Festool Domino connection system allows us to utilise the same construction concept across all our products. All that is required to assemble our products is an Allen Key and a basic understanding of the system.
Then it's just a case of putting your panels together in the correct order.